
Janet White
The app itself has some scaling issues, I presume this is due to my text size being larger than standard, this is no good for those of us who find it difficult to see. Had a truly awful time trying reconnect the lights after a router change. The options in the app don't actually work and the online help may as well not take up any server space, it's less than useless.
1 person found this review helpful
Signify Netherlands B.V.
August 14, 2026
Hello,
Thank you for sharing your feedback. We are sorry to hear about the scaling issues and the difficulties you faced reconnecting your lights after a router change.
For immediate assistance, please open your WiZ application and navigate to Discover > Help Center > Live Chat.

Alan Whiplington
The app is a mess. The controls are unintuitve and badly named. The app is visually pretty but nit designed for use. It turns out that Automation, which is very effectively hidden, means timer. I set a daily lights on schedule for when I was away and it's taken me 30 minutes to delete it I think, but I won't know until tomorrow.
2 people found this review helpful
Signify Netherlands B.V.
May 30, 2026
Hello,
Thank you for taking the time to share such detailed feedback. We’re sorry to hear that the app’s controls and automation features felt confusing and difficult to manage.
We’re eager to assist you. Please open your WiZ application and go to Discover > Help Center > Live Chat to connect with our support team.

Cole Weightman
after a year being quite satisfied with the app, unfortunately i have started getting push notifications for adverts which i really don't appreciate! other than the adverts, found it a bit tricky to set up multiple bulbs but overall clear UI until the recent update has put more icons instead of words which is difficult to navigate. mostly the bulbs would automate properly but sometimes it would be incorrect brightness/warmth. overall good experience but I'll be changing brands if ads continue.
3 people found this review helpful
Signify Netherlands B.V.
July 1, 2026
Hi,
Thank you for sharing your detailed feedback with us. We truly value hearing about your experience, and we understand how important it is for the app to remain easy to use and free from interruptions.
If you need any assistance, don't hesitate to reach out our support team by going to (Discover> Help Center > Live Chat).