My Navigo Tickets

Name: My Navigo Tickets
Availability: InStock
Rating: 1.5499999523162842 (6102 reviews)
Author: Île-de-France Mobilités

Île-de-France Mobilités

6.1K reviews

PEGI 3

Government

1M+

Downloads

PEGI 3

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About this app

With My Navigo Tickets application, your transport card and its tickets are digitalized on your mobile !

This application is an extension to your transit application and therefore requires its prior installation.

My Navigo Tickets digitalizes your transport card so you can load and validate your tickets directly with your transit app.
To use your tickets, simply touch your smartphone on the contactless readers at the gates or on the buses and trams.
Please note that uninstalling the application or deleting its data will erase the tickets it contains.

My Navigo Tickets application is compliant with NFC smartphones running Android 8.0 and above.

My Navigo Tickets, your ticket portfolio for public transport in Paris Area

Updated on

Nov 3, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

6.09K reviews

Mandy Hetherton

October 24, 2024

I bought tickets but couldn't see them in the Navigo app so thought they were lost. However another user review says "This app is an add-on, and you will not see it on your phone. Once you buy your ticket, it creates a digital message and your phone *is the ticket*. Simply place your phone near the ticket reader at the turnstiles or on the vehicle. There is nothing you have to bring up on your screen to show or scan." So I'll try doing that. But it's a very unintuitive way for an app to work.

94 people found this review helpful

David Warren

October 25, 2025

Despite all the promises of this being an add-on app that has to be installed but not active, the only way I could get my ticket validated on a bus was to have this app open as I tapped it on the pad. Why could I not just tap my contactless card instead of installing two counter-intuitive apps, registering twice, paying and then having to open all the apps, just to get on a bus. Not a friendly system at all.

41 people found this review helpful

Kousik Nandy

April 16, 2025

On several occasions the tickets failed to load. In the bonjour ratp I can see there's a ticket remaining but barriers won't open with nobody to help. Also once you enter and immediately exit (e.g to get a forgotten item), it doesn't let you back in though the ticket should have been valid for 90 minutes. Overall their software bug can leave you trapped inside a deserted station.

31 people found this review helpful