
Paul Torrington
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Be careful. the app takes payment but doesn't always give you a ticket. This caught me out and I ended up paying 2000 as well as 2 tickets for the same journey. I appreciate the offer of a refund on the ticket, but the issue I have is that i was still fined because the app failed even though it had taken payment. A transport app that cannot be relied upon is an issue. If you use it I suggest getting a screenshot before traveling (if that is possible)
4 people found this review helpful
Hlavní město Praha
July 16, 2025
Hello, we’re sorry for the inconvenience. If the payment doesn’t go through, the money is usually returned automatically. If not, just contact us at info@pidlitacka.cz.

Edward Hart
Functional and easy to use, but with a big trap for tourists! Travel between the airport and Prague 1 is almost exactly 30 minutes. The app will suggest only a 30 minute ticket and not a safer 90 minute ticket. I bought a 30 minute ticket and was nearly at the airport when ticket inspectors boarded and found my ticket had expired 1 minute before. A 1000 CZK error!
5 people found this review helpful
Hlavní město Praha
September 2, 2024
Dobrý den, aplikace navrhne jízdenku vhodnou pro danou cestu. Pokud cesta trvá 30 minut, je jízdenka na 30 minut dostačující. Pokud má však spoj zpoždění, je nutné zakoupit jízdenku novou. Kterou jízdenku však na cestu zakoupíte je Vaše volba. I když aplikace nabídne na 30 minut, můžete si zakoupit na 90 minut.

Dennis Rice
I haven't had a great experience with this app, unfortunately. Navigation is efficient, but while adding passes is heavily promoted I found it difficult in practice. I couldn't add my phone as an "identifier", and the help number only receives sms (and the chat on their site is Czech only). I was somehow able to add my credit card as an identifier and buy a pass, but the pass doesn't show up under "passes" so using it is confusing. Next time I'll buy paper tickets.
1 person found this review helpful