Meliá: Book hotels and resorts
star
11.7K reviews
PEGI 3
info
1M+
Downloads
PEGI 3
Learn more
About this app
Download our app and start dreaming!
Get the Meliá app and make the most of your holiday or business trip.
Our app will be your perfect travel companion with which you can access a wide range of services and get unique and exclusive advantages.
Choose from all our destinations around the world and live unforgettable experiences: luxury hotels, heavenly resorts, or stays in iconic buildings.
Download our app now and plan your trip, you will get an exclusive discount on all your bookings.
Want to know everything our app can do? 📲
✔️Manage your bookings wherever you are.
✔️ Access the best offers and exclusive discounts.
✔️Save time on arrival with our digital check-in.
✔️Forget about the card! You will now have a digital key on your mobile.
✔️Live a #DigitalStay experience, with which you can request room service at any time: A pillow? A dental kit? Something to eat?
✔️Make all kinds of reservations in our restaurants, spas or premium services.
✔️Join our MeliáRewards programme for endless perks.
Your experience starts at home. Choose Meliá.
If you experience any difficulties with the app, please email appsupport@melia.com.
Visit our https://www.melia.com website and follow us on:
⭐ Facebook: https://www.facebook.com/Melia.Hotels
⭐ Instagram: https://www.instagram.com/meliahtlresorts/
⭐ Twitter: https://twitter.com/MeliaHtlResorts
Get the Meliá app and make the most of your holiday or business trip.
Our app will be your perfect travel companion with which you can access a wide range of services and get unique and exclusive advantages.
Choose from all our destinations around the world and live unforgettable experiences: luxury hotels, heavenly resorts, or stays in iconic buildings.
Download our app now and plan your trip, you will get an exclusive discount on all your bookings.
Want to know everything our app can do? 📲
✔️Manage your bookings wherever you are.
✔️ Access the best offers and exclusive discounts.
✔️Save time on arrival with our digital check-in.
✔️Forget about the card! You will now have a digital key on your mobile.
✔️Live a #DigitalStay experience, with which you can request room service at any time: A pillow? A dental kit? Something to eat?
✔️Make all kinds of reservations in our restaurants, spas or premium services.
✔️Join our MeliáRewards programme for endless perks.
Your experience starts at home. Choose Meliá.
If you experience any difficulties with the app, please email appsupport@melia.com.
Visit our https://www.melia.com website and follow us on:
⭐ Facebook: https://www.facebook.com/Melia.Hotels
⭐ Instagram: https://www.instagram.com/meliahtlresorts/
⭐ Twitter: https://twitter.com/MeliaHtlResorts
Get the best deals for your accommodation and plan your stay
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Ratings and reviews
11.4K reviews
Devils Run
- Flag inappropriate
October 28, 2021
Pretty useless app. And has never worked properly in the many years its been available. Will not let you complete online check in - error/awaiting contract/pick a winner. Often crashes on trying to book through it. Won't let you cancel a reservation through it. About the only thing you can usually do is take offers out. Hard to understand how a major hotel chain can't get a simple app working.
45 people found this review helpful
Meliá Hotels International
November 2, 2021
Hi Jim! Thank you for your comments. We are sorry to hear that, could you please contact us to appsupport@melia.com and give us more specific information? It will be a pleasure to assist you. Kind regards!
Andy Harrison
- Flag inappropriate
December 11, 2022
Lovely hotel. Terrible app. Room key on the app would not work. The app kept complaining about permissions even though it was fully allowed. The contact the duty manager never worked, or they never replied. Used the app for an early check in. When I arrived at the hotel they tried to charge me twice saying it hadn't gone through, even though I had proof the money had left my account. Also had to re-sign the contract. So pointless trying to use the app for anything. Don't bother.
17 people found this review helpful
Meliá Hotels International
December 13, 2022
Hi, Andy. First of all, thank you for your feedback. They help us to continue to improve and evolve. We report the problems you have had to resolve them as soon as possible. A greeting!
Andrea Ayon
- Flag inappropriate
- Show review history
June 5, 2021
Terrible in all ways possible. The app does not let you check in within the 96hr check in window. They give you non descriptive error messages. When you use the chat box the is no response whatsoever. When you call customer service they tell you they don't have access to help you with your app. The only option available is to call your hotel to book services which defeats the purpose of the app.
29 people found this review helpful
What’s new
In this version we continue improving App functionalities so that you can manage your stay in our hotels in the most comfortable and easy way.
We are here at Meliá working constantly on our App to improve the quality and the user experience for you.
We are here at Meliá working constantly on our App to improve the quality and the user experience for you.
PEGI 3
Learn moreApp support
About the developer
MELIA HOTELS INTERNATIONAL SA.
appsupport@melia.com
CALLE GREMI DE BOTERS 24
07009 PALMA
Spain
+34 971 88 73 40
