
Abi Bliss
We used this for a trip to Sweden on the premise that this was the only country it currently (Aug 26) fully worked for. However it turned out that the app doesn't yet support exit journeys as the search function for border exit points doesn't function. So we could only use it one way, saving us about 10 minutes overall (once time spent at home entering pre-reg info was taken into account).
4 people found this review helpful

Paul Cadd
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It doesn't support the Z Fold 7 One UI 8. I tired the internal (fold) camera, front camera, reset the camera, turn off ALL Samsung Optimisation. I still get a 'Solarised' / Negative image whilst verifying my photo. it can't detect my face in the oval. I've reset cache, forced app close. I can't take a screenshot of the image as it won't allow, even for errors. I have just tried on a Samung Ultra S22 and it's exactly the same, solarised pucture whole screen flashes red/blue & image too dark light
5 people found this review helpful
European Union
July 1, 2026
Thank you for bringing this to our attention! To help us resolve this as quickly as possible, please report the issue directly through the app (Settings – Report an Issue). Your feedback is greatly appreciated and essential for improving the app's performance and user experience.

Sarah
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Some UX niggles but ok. Purple OK button is difficult to see on black background. The Shengan question is a little obtuse - I know what it is, others won't. No ability to put a hyphen in my name. Once completed there was no obvious way to show you'd finished - kind of just stuck there. A "Thank you, you're done 👍" would have been useful. I found the Log Out option in the settings
12 people found this review helpful
European Union
June 17, 2026
Thank you for bringing this to our attention! We have shared your feedback with the relevant team for a thorough review. We appreciate your diligence in reporting this and your continued support.