40.7K reviews
Content rating
PEGI 3
5M+
Downloads
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About this app

Candy simply-Fi App allows you to communicate with your appliance. Beside assisting in carrying out daily activities "Candy simply-Fi" increases functionality making your product or the set of products more intelligent and performing.

To take advantage from Candy simply-Fi functionality you need to acquire one or more appliances equipped with Candy Wi-Fi connected technology (Smart Fi+, Smart Fi) or Smart Touch) and a compatible device.(*)

Product range manageable via Candy simpy-Fi App includes Washing machines, Washerdryers, Tumble Dryers, Dishwashers, Refrigerators, Ovens, Hobs and Hoods.

With the integrated Demo mode you can explore most of the functionality of Candy simply-Fi App, before purchasing an appliance of the range.

More information available in www.candysimplyfi.com and www.candysmarttouch.com.

If you need support, please contact your local Candy Customer Service (you can find the references on the official website), or write us: support@candy-hoover.com (**)

Please remember to specify:
- problem details
- product serial number
- model of your smartphone/tablet
- App version
- Operating System version of your smartphone/tablet

(*) Interaction with Smart Touch products is limited on Android smartphones without NFC technology, on all tablets and all no-Android devices. However, you can access additional contents, quick links with assistance and manuals.

(**) Service available in Italian and English

Accessibility Statement: https://go.he.services/accessibility/simplyfi-android
The App for your Candy simply-Fi, Smart Fi+, Smart Fi and Smart Touch appliances
Updated on
Aug 4, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Photos and videos and 2 others
  • This app may collect these data types
    Location, Personal info and 5 others
  • Data isn’t encrypted
  • You can request that data be deleted

Ratings and reviews

40K reviews
Jim Burgess
September 21, 2023
Absolute waste of time, went through all the hassle of signing up and confirming emails, then finding the serial number, then looking up the purchase date and finally get to hold it in front of the special NFC area, get a little vibration of acknowledgement from the phone then "wait" for about 10 minutes and it does absolutely NOTHING. Total waste of time.
49 people found this review helpful
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Smart Home Haier Europe
September 22, 2023
Hi, developments in NFC technology, recently introduced on Android devices, may make these devices not fully compatible with the NFC solution we have integrated. We apologise for the incovenience. Ash
Nicola Davison
February 27, 2022
App seems like a good idea, but the function of statistics will not work. After having the machine for a few months and using it regularly starting the cycles on the machine and the app, the app statistics still say zero cycles or usage. Despite deleting app, reinstalling app, removing and re-adding the machine as advised still nothing. I have now been told to ring them direct so someone can explain to me so how apps work !!
4 people found this review helpful
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Smart Home Haier Europe
March 1, 2022
Hi Nicola, thanks for your feedback. We apologise for the problem. Our technicians are working on it. Make sure you keep the App updated. Spike
A Google user
October 11, 2019
Never left a bad review on an app so I don't do it lightly. Everytime I hold my phone to the machine it bleeps like it has synced but nothing else happens. I can't see my statistics, I can't start a wash cycle. I've read all the FAQ and I have held my phone differently, in circular motions, reinstalled the app, reset my NFC settings.... Still nothing! Didn't buy the machine for that purpose but why offer when it doesn't work!
18 people found this review helpful
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What’s new

Improved functionality and fixed errors