27.4K reviews
Content rating
PEGI 3
1M+
Downloads
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About this app

With the LOT app, you have control over your journey from start to finish. You can easily search for and purchase flight tickets, check in on your mobile device, download your boarding pass to Google Wallet and check your gate. The app makes it easy to select your seat and add baggage. In addition, you will receive push notifications about any flight changes, whether you are travelling for business or pleasure.

✈ Mobile check-in and boarding pass – check in online and add your boarding pass to Google Wallet so you always have it at hand.
✈ Manage your bookings – change seats, add baggage and purchase additional services in a few simple steps.
✈ Search and book flights – check available connections and purchase tickets at any time.
✈ Flight status check – track flights in real time and receive notifications about changes.
✈ Account personalisation – set your language, currency and travel preferences as you like.
✈ Contact with LOT Contact Centre – quickly connect with customer service by phone, form or WhatsApp.
✈ Additional services – book a hotel, car, parking or attractions at your destination in one place.

Why will you love the LOT app?
Because all your travel functions are in one place: tickets, check-in, flight status, booking management and additional services. This allows you to travel comfortably and stress-free.
Your journey begins with the LOT app
Updated on
Oct 12, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, App info and performance, and Device or other IDs
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

27.1K reviews
Natasha Klichko
July 16, 2020
Terrible app. Getting so many page errors. Loading pages while booking for ages, then I get errors, have to add all details over and over again. Have used so many other flight company's apps, never had such a bad experience. Profile is changing languages sometimes with locations, getting different currency while looking for a ticket. Had to buy tickets on laptop as even payment pages get frozen or not even loading. So much time now to fix all issues and no improvement done.
12 people found this review helpful
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N B
March 28, 2026
It is poor compared to other airline apps I've used. Nags to login more than I like. The guest login is a poor experience, but I do not want to be required to log in. You know who I am from the booking code for goodness sake! App looses trip context, so I have to keep entering the booking code. It won't display boarding cards if I don't have an Internet connection. Not sure if this is always the case, but it happened to me. Pretty annoying TBH.
1 person found this review helpful
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Polskie Linie Lotnicze LOT S.A.
March 30, 2026
Thank you for sharing your feedback. We're sorry you feel this way. Do not hesitate to share additional details regarding the issue by utilising a dedicated form on carrier's website: https://www.lot.com/pl/en/help-center/contact/forms/accessibility-feedback
A Google user
August 19, 2019
One of the worst apps ive uaed on the app store. Extremely clunky check-in and e-ticket system. After 15 attempts I gave up and had to find a different method. Be prepared to have to restart check-in if you leave the app to check a number and for the e-ticket to fail to load after multiple attempts or the send to my phone option to send a file that cannot be opened.
24 people found this review helpful
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What’s new

- Minor improvements and bug fixes

App support

Phone number
+48225777755
About the developer
POLSKIE LINIE LOTNICZE LOT S A
kontakt@lot.pl
Ul. Komitetu Obrony Robotników 43 02-146 Warszawa Poland
+48 22 577 77 55

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