Cumberland Mobile Banking App

789 reviews
Content rating
PEGI 3
10K+
Downloads
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About this app

Manage your Cumberland accounts securely on the go.

Use our Mobile Banking app to control your accounts quickly and easily, wherever you are.

Everyday banking made simple
• Log in securely with Face ID or Touch ID
• View balances, mortgages and recent transactions
• Make payments and transfer money between accounts
• Manage payees and standing orders

Bank securely and confidently
• Confirmation of Payee checks for added reassurance
• Secure in-app messages and notifications
• Manage Direct Debits and card settings
• Register your debit card for use abroad

Helpful tools on the go
• View and download eStatements
• Share payment confirmations
• Share account details easily
• Browse and filter transactions

Getting started
To use the app, you’ll need to be registered for Cumberland Internet Banking and have a mobile number registered with us.
1. Download the app and select ‘Register’ from the main menu.
2. Read and confirm acceptance of the Terms and Conditions.
3. Enter your Internet Banking details – Customer Number and Access Code.
4. Verify your device using the security code we send you.
5. Create your secure 5-digit passcode to enter each time you log on.
6. Optionally enable Face ID or Touch ID for quicker login.

TERMS AND CONDITIONS APPLY

IMPORTANT INFORMATION

We will not charge you to use our Mobile Banking app, although use may incur data use charges from your network provider.

Your eligible deposits with Cumberland Building Society are protected by the Financial Services Compensation Scheme, the UK's deposit protection scheme. You can find more information on our website: www.cumberland.co.uk/financial-services-compensation-scheme.

We’re authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority and entered in the Financial Services Register under Register Number 106074
Kinder banking. It's in our nature.
Updated on
Aug 20, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, App activity and 2 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

765 reviews
Stella Watts
April 22, 2021
Will not update! Uninstalled and reinstalled, still nothing. And why have you made the text so ridiculously small? Do you not ever think about anyone over the age of 25, who doesn't really need the tiny minimalist look, but needs something that they can read easily, especially in bright sunlight. I want to be able to 'see at a glance' and not have to get the magnifying glass out!
5 people found this review helpful
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Cumberland Building Society
September 24, 2021
Hi Stella, we have released an update to the app which features increased font sizes. If you haven't already, please update to the latest version and let me know any problems. Thanks, Keith
Jamie Logan
November 20, 2025
I hope update fixes a bugbear that recently arose on this app. In the past 3-4 months I've found that when scrolling down recent transactions, I get so far down (maybe 2 weeks worth) then it bounces back to the top (most recent). I have to scroll really really fast to get to transactions further back and even then, it times out saying to log on again due to inactivity. This is the android version. I have tried this on 2 Samsung phones both running the most up to date software.
4 people found this review helpful
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Cumberland Building Society
November 21, 2025
Hi there, we are happy to confirm that this issue has been fixed in this newest version of our app which has already started its phased roll out to all customers this week.
Jackie Knights
August 31, 2026
simply the best, most responsive financial institution. you'll never regret joining.
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App support

Phone number
+441228403141
About the developer
Cumberland Building Society
digital@cumberland.co.uk
Cumberland House Cooper Way, Parkhouse CARLISLE CA3 0JF United Kingdom
+44 7917 763293