
A Google user
Worst banking app I have ever used The app does not let you do ANYTHING. One can not define transfers, cancel transfers, edit transfers defined via their website, read notifications or emails, etc. Other banking apps offer almost all banking services via their app, simple and efficient. This one shows the account balance, withheld funds, the account history, and let's one transfer money to (via computer/website only) pre-defined payees. That's it. The bare minimum.
35 people found this review helpful

Tin Nguyen
I had a very poor experience using my HSBC credit card. The app wouldn't let me scan QR codes for payment. During one transaction, a substantial amount was unexpectedly converted into an installment plan without my consent. When I contacted the hotline for support to cancel it, I was directed to email HSBC directly. I followed the instructions, but four days later, I saw that the amount—which had already been paid off—was automatically converted into a installment with a 10% conversion fee.
1 person found this review helpful

Emilie Dion
Pretty buggy app, especially for qr reading. I can never scan 2 qr codes in a row without shutting down the app in between. The app will say that it can't read the second code, and the only way to make this work is to shut the app completely, re open and scan again. Very frustrating and time consuming.
1 person found this review helpful