4.35k reviews
Content rating
PEGI 3
100k+
Downloads
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About this app

myHenner: the health app specially designed for Henner insured members abroad.

Make your health easier with myHenner.

Designed as a day-to-day partner for your health, the secure and free myHenner app simplifies all your procedures and allows you to easily manage your policy in total autonomy:
- Access and download your HennerPass, even when you're offline, and share it with a healthcare professional or one of your beneficiaries in just a few clicks.
- Request a reimbursement and send photos of your invoices.
- Track all your requests in real time and check if any action is required on your part.
- View your reimbursements and download your statements in order to better understand the breakdown between the reimbursement from your supplementary insurance and your co-payment.
- Access the details of your policy: your beneficiaries, coverage, documents, etc.
- Submit a pre-hospital agreement request in just a few clicks.
- Place requests for supporting documents and certificates.
- Chat with your client services team directly through the secure messaging system of your app.
- Discover the additional services made available to you*: healthcare network, dedicated prevention website, etc.
- Find a healthcare professional around the world and benefit from preferential rates with the Henner healthcare network.

Rest assured of our commitment to supporting you on a daily basis. Please don't hesitate to contact us should you have any questions or suggestions regarding the myHenner app. Feel free to send us an email at app@henner.com

*depending on the eligibility conditions of your policy.
myHenner: the health app specially designed for Henner insured members abroad
Updated on
9 Nov 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, App activity and 2 others
  • Data is encrypted in transit
  • Data can’t be deleted

Ratings and reviews

4.3k reviews
John Cusack
11 September 2026
I cannot submit a reimbursement due to the error of "http 413 no error body". I have no clue what it means. Please help I don't know what to do. Edit: OK I Google it, http 413 means the files are too large. Why henner app can't use easy word for normal people to understand. This is so frustrating.
1 person found this review helpful
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GROUPE HENNER
7 October 2026
Hello John, Thank you for taking the time to write to us. We have taken your remark into account and kindly ask you to contact us by email at the following address app@henner.com in order to assist you and better understand your situation. Best regards, the Henner team.
A Google user
25 April 2020
Someone would expect more from the app. I am using it for some years. It's okay full of bugs and in deed very slow. The problem is there is no alternative. The app does not show the medical network. As many others already complained it does not show clearly what claims are completed and still open. Overall : buggy and not user friendly
9 people found this review helpful
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A Google user
12 June 2019
The app asks for my birthdate - no option for direct input, the only way is to scroll month-by-month (sic!), starting from a random year, in my case I need to scroll through 30 years! The app takes in the date in dd/mm/yyyy format, then displays it in mm/dd/yyyy and pops up an error message. No access to the app = app does not exist
9 people found this review helpful
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What's new

Technical, security and stability improvements.