Dexcom Follow

1.18K reviews
Content rating
PEGI 3
100K+
Downloads
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About this app

The new Dexcom Follow App is part of the Dexcom SHARE® system.
Use this app if your loved one is sharing data from their Dexcom CGM app. The Sharer will need to send an invitation to allow you to connect after you have installed the Follow app.
Dexcom Follow works seamlessly with your loved one’s Dexcom CGM, giving you visibility into their glucose data, even when they’re far away. Dexcom Follow allows you to view and follow their glucose levels, trends and data right from the app. Whether your child is in school, your parent lives independently, or your partner is traveling, Dexcom Follow helps you stay connected and informed.
With Dexcom Follow, you can:
• Receive glucose information of up to 25 different Sharers – children, friends, or other loved ones – if you know multiple people with diabetes
• Respond quickly with the help of customizable glucose alerts and push notifications that can inform you when a Sharer’s glucose levels are outside of target range

Customer Feedback
If you’re experiencing any technical issues or need help with a Dexcom product, we recommend reaching out to our dedicated support team at 1-888-738-3646. This ensures your privacy is protected and allows us to assist you faster than through the app store.
Please note that Dexcom is required to follow up on product-related concerns. If your review includes a comment that needs further attention, a technical support representative may contact you to gather more details and help resolve the issue.

*Do not use Dexcom Follow for treatment decisions, such as insulin dosing. The Sharer should follow instructions on the CGM system.
CGM Remote Monitoring
Updated on
10 Sept 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, App activity and 2 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

1.17K reviews
Ryan Roper
17 October 2026
I have a similar experience as others are reporting. The persistent notification disappears and requires force stopping the app to bring it back. My main motivation for using the new version was to see if the storage consumption was fixed. The old app would reach 5+ GB before I would clear storage and be reinvited. I didn't even realize the old app was abandoned until I tried to install it on a different phone.
Did you find this helpful?
Dexcom
31 October 2026
Hello. We would like to follow up with you. If you would like a member of our team to reach out, please submit a request through our Self-Service Self-Service Customer Support Portal located at https://account.dexcom.com/support-forms/guest/submitcase#display_chat. Thank you.
Tim White
7 November 2026
Considering how important this app is and what is used for, reliability and accuracy are paramount. It's nowhere near reliable, so other methods are needed in conjunction with the app. update 11/7/26: don't give up your finger-prick meter! New generation of meter; even less accuracy and reliability! Do my daughter and I believe the precipitous drop to 40, followed by a sort of stall where it says don't remove for 3 hours? This is our third year with Dexcomm, & it's simply not reliable.
1 person found this review helpful
Did you find this helpful?
Dexcom
3 July 2026
Hello. We would like to follow up with you. If you would like a member of our team to reach out, please submit a request through our Self-Service Patient Support Portal located at https://www.dexcom.com/priority-support Thank you.
Jo Chambers
14 October 2026
Poor. Since having to install the new version of the follow app there have been nothing but problems. Sometimes data won't even load so I can't see my child's levels. I have to either restart my phone or uninstall the app altogether and reinstall it! This is no where near good enough when this is an app used to monitor and alert to medical emergencies! Do better
1 person found this review helpful
Did you find this helpful?
Dexcom
16 October 2026
Hello. We would like to follow up with you. If you would like a member of our team to reach out, please submit a request through our Self-Service Patient Support Portal located at https://www.dexcom.com/priority-support Thank you.

What's new

New feature information will be announced within the app and stored in the Message Center* for future reference.

App support

Phone number
+18887383646
About the developer
DexCom, Inc.
appsupport@dexcom.com
6340 Sequence Dr San Diego, CA 92121 United States
+1 858-230-9058
EU medical device information
Dexcom Follow Android App (SRN: US-MF-000010694)
Dexcom, Inc.
6340 Sequence Drive, San Diego, CA 92121, United States of America
UDI-DI: 00386270004475

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