
Ignat Loskutov
My attempts to check-in online resulted in an obscure error message ("Oops, error! Oh dear. An error has occurred. Have another go.") Of course, "having another go" hasn't changed a thing, and I ended up having to pay 55 quid at the airport for the airline's app being unable to do what it's presumably designed for. In other words, it's literally a scam app.
42 people found this review helpful

Gail Donaldson
Ryanair app used to work fine, but the latest update(s) seem to have caused problems, for me anyway. Whenever I go into the app it shows my upcoming booking, but when I click on it, I now keep getting the "Oops, error. Can't retrieve booking details". I have the latest version of the app, all other things work fine on my phone, and fortunately I can access my booking if I use the Ryanair website rather than the app. I'll just need to screenshot my boarding pass and use that rather than the app
16 people found this review helpful

A. Deg
I spent over an hour trying to book a flight through the Ryanair app, but every payment method failed at the final stage. I then tried the website, but on my first login attempt I was told I had entered my password too many times. This follows previous issues, including passengers being unable to check in via the app. For an airline of Ryanair’s size, the quality and reliability of its digital services and customer support are extremely disappointing and need urgent improvement.
15 people found this review helpful