Dexcom Follow

1.18K reviews
Content rating
PEGI 3
1L+
Downloads
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About this app

The new Dexcom Follow App is part of the Dexcom SHARE® system.
Use this app if your loved one is sharing data from their Dexcom CGM app. The Sharer will need to send an invitation to allow you to connect after you have installed the Follow app.
Dexcom Follow works seamlessly with your loved one’s Dexcom CGM, giving you visibility into their glucose data, even when they’re far away. Dexcom Follow allows you to view and follow their glucose levels, trends and data right from the app. Whether your child is in school, your parent lives independently, or your partner is traveling, Dexcom Follow helps you stay connected and informed.
With Dexcom Follow, you can:
• Receive glucose information of up to 25 different Sharers – children, friends, or other loved ones – if you know multiple people with diabetes
• Respond quickly with the help of customizable glucose alerts and push notifications that can inform you when a Sharer’s glucose levels are outside of target range

Customer Feedback
If you’re experiencing any technical issues or need help with a Dexcom product, we recommend reaching out to our dedicated support team at 1-888-738-3646. This ensures your privacy is protected and allows us to assist you faster than through the app store.
Please note that Dexcom is required to follow up on product-related concerns. If your review includes a comment that needs further attention, a technical support representative may contact you to gather more details and help resolve the issue.

*Do not use Dexcom Follow for treatment decisions, such as insulin dosing. The Sharer should follow instructions on the CGM system.
CGM Remote Monitoring
Updated on
10 Sept 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, App activity and 2 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

1.17K reviews
samantha preston
17 August 2026
I have found this new update unnecessarily confusing! the previous invite link let you follow their readings automatically..without fuss. I have had to create own account to do so. The instructions on the app are ridiculously vague. After numerous tries and the worry of locking the main carer out of the account, we figured it out. This is not a good thing for people who may need to follow a child's readings at short notice for a temporary period of time!
2 people found this review helpful
Did you find this helpful?
Dexcom
22 August 2026
Thank you. We appreciate your review. We will pass your feedback along to our Product team for consideration in future updates. If you would like a member of our team to reach out, please submit a request through our Self-Service Patient Support Portal located at https://www.dexcom.com/priority-support
Dawn Michisk
16 August 2026
Terrible. Very unreliable. Sometimes it just won't even open. Sometimes it even has a reading and it will say 78 minutes ago. Now in just the last 12 hours I have had where NO alarm went off at all for a low and then later today the alarm for a low would not stop. It was not where it is 5 min later and it is still low so it goes off again it was the one notification and no matter what I did it would not stop. Had to restart the phone.
9 people found this review helpful
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Dexcom
15 August 2026
Hello. We would like to follow up with you. If you would like a member of our team to reach out, please submit a request through our Self-Service Patient Support Portal located at https://www.dexcom.com/priority-support Thank you.
shantel hill
21 July 2026
I rarely get notifications for my son's blood sugar at the levels I have set which is around 160. I don't get notifications until he's at 180 or higher and that's after I open the app to see where he's at. I get no connected errors at least once a week. This is really dangerous especially for special needs adults and children whose parents keep track but can't because the app sucks. I did the troubleshooting with support and it still does that same thing. fix your app
1 person found this review helpful
Did you find this helpful?
Dexcom
1 August 2026
Hello. We would like to follow up with you. If you would like a member of our team to reach out, please submit a request through our Self-Service Patient Support Portal located at https://www.dexcom.com/priority-support Thank you.

What's new

New feature information will be announced within the app and stored in the Message Center* for future reference.

App support

Phone number
+18887383646
About the developer
DexCom, Inc.
appsupport@dexcom.com
6340 Sequence Dr San Diego, CA 92121 United States
+1 858-230-9058
EU medical device information
Dexcom Follow Android App (SRN: US-MF-000010694)
Dexcom, Inc.
6340 Sequence Drive, San Diego, CA 92121, United States of America
UDI-DI: 00386270004475

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