
One Chrome
Having this app is better than fiddling with the website or looking for emails that keep going to spam, but bearly usable. When you try to download documents, they save as 0 bytes, and it's impossible to take a screenshot due to "privacy". So theoretically, you can download files, but are not allowed to take a screenshot. Yet the downloading doesn't work either. All data is locked in the stupid app.
6 people found this review helpful

Neha
The app has become extremely frustrating to use. It constantly asks me to change my password and rarely keeps me logged in, so I have to go through passkey verification almost every time I open it. More importantly, the “Notes for Care Team” section has suddenly disappeared. I used this section regularly to read important daily updates from my care team, and now I cannot find those updates anywhere in the app. Please fix the repeated login issues and bring back the care team notes.
168 people found this review helpful
Epic Systems Corporation
22 September 2026
Thank you for your review! Many aspects of MyChart are controlled by your own healthcare organization through setup and settings. We recommend reaching out to them for support. If you don't know how to reach them, email us at MyChartSupport@epic.com, let us know the issue and the organization name and we can look up their contact info for you.

Rose King
I was unsure about using this app. But having your appointments in one place and being reminded of them is great. Being able to book in to an appointment, once you arrive, is reassuring. I tend to book in then visit the bathrooms, as sometimes you never know how long your wait will be (nothing against the NHS, they are great).
15 people found this review helpful