
K S
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Get your finger out Google and make sure ONLY reviews of the APP are posted - not the Internet speed, not customer service,ONLY the APP. In my experience the app is garbage. Doesn't see the sky, just get message that it's preparing for sky detection. Then nothing. Apart from being able to see the details of my account, the app has no functionality, and as I can see my account in a Web browser, the app is redundant. Looks like I may be sending the starlink kit back as soon as it arrives.
10 people found this review helpful

curt
Used to work reasonably well but after upgrading my phone to a much newer model I've been unable to login. It takes me to the login page via my own browser, I log in, get redirected to the app, and once it loads it prompts me to log in again. I have tried several times, and just keep going round in circles. Useless as I cannot actually manage my account or router through the app now as I can't log in. I am unable to connect to the router locally through the app as it's in a different country.
14 people found this review helpful

Anna Vorbek
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The app only started to work properly once I activated my service, for example I couldn't use the obstructions map before that. Now the issue is that once I have viewed any option in the app, eg stats, I have to close then reopen the app to be able to access another option, eg I want to switch from viewing my stats to checking alignment of the dish or obstructions map. Bizarre that a company with such huge advancements in tech can't provide a properly working app...
14 people found this review helpful