903 reviews
Content rating
PEGI 3
100K+
Downloads
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About this app

Internet access free of charge from the app. SBB FreeSurf is available on all SBB long-distance trains (IC and IR). SBB FreeSurf is based on the excellent mobile phone coverage along the Swiss rail routes – passengers can benefit from a faster and smoother internet connection with more bandwidth than you get with conventional train Wi-Fi. Customers with a digitec, Quickline, Salt (Das Abo, GoMo, Lidl Connect are included), Sunrise or Swisscom mobile phone contract can surf the internet for free with die SBB FreeSurf app.

Passengers from abroad will be able to surf the internet for free with a SIM card (also eSIM) from a mobile phone provider participating in SBB FreeSurf. Trains with a free internet connection are marked with «FS» (for FreeSurf) in the online timetable.

When boarding the train, the customers can open the SBB FreeSurf app. Automatic recognition takes place using a beacon. After registering successfully, the customers will receive an SMS text confirming that they can surf for free via their mobile phone provider. When alighting from the train or switching off the connection, you will receive a message stating that free internet access is no longer active. We only need customers to provide the mobile number to be used for registration.

https://www.sbb.ch/en/station-services/during-your-journey/on-board-service/freesurf.html
Free Internet on Swiss trains.
Updated on
25 Jun 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

883 reviews
A Google user
07 July 2019
This is one of the most swiss solution I've seen in a while : Ridiculously over-complicated while technologically unsound. App needs Bluetooth plus location plus data usage. You'd better not forget your charger.... It's completely asinine. Tailored to one use case. It excludes anyone with a laptop, a mobile device running a less popular os and tablets without a sim card. You'd be better off doing nothing. On the bright side, the app works well.
73 people found this review helpful
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Schweizerische Bundesbahnen SBB
09 July 2019
Yes, the new free internet on the train works as a combination of beacon wireless technology, Bluetooth and the SBB FreeSurf app. The connection is via GSM and not WiFi, as this offers better quality. We will address the weaknesses identified in the test for a later rollout.
Michael Hutchinson
23 October 2026
Not possible to use as a tourist. Bad luck if you want to use your laptop on the train while travelling in Switzerland, it's not possible in 2026. EDIT: I have a SIM card. Your app doesn't let me use my SIM card because your app only allows Swiss telephone numbers to register. Ridiculous!! Should I buy a sim card for every country in Europe?
1 person found this review helpful
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Schweizerische Bundesbahnen SBB
23 October 2026
Travelers from abroad can surf for free (including a laptop) on the train with a SIM card from a participating provider. Thanks to eSIM and DUAL-SIM, this is comparatively easy. SBB FreeSurf is the more powerful, technology-independent and cost-effective solution compared to WiFi. You can find all the information you need at www.sbb.ch/en/freesurf.
Dario “El Toro” Chiriatti
29 October 2026
⭐ Too many explanations, not enough improvement Not usable for everyone in Switzerland, as it only works with selected providers. The large number of 1- and 2-star reviews should speak for itself. Yet SBB's responses mostly seem to explain why things do not work. With an overall rating of around 1.6 stars, perhaps it is time to stop explaining the problems and start acknowledging that the app clearly needs significant improvement.
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What's new

• General bug fixes