
Vanta Black
Doesn't even connect to its own products. Funnily enough, the product itself asks you to install a different app to operate it, yet then wants you to install this for Alexa purposes. You'd think they'd keep it simple by having everything under one app, but no – splitting functionality between one app that does work and another that doesn't makes more sense, evidently.
5 people found this review helpful
AFAR TECHNOLOGY LIMITED
31 August 2020
Dear TECKIN User, would you contact us on support.tec@teckinhome.com? We will check with you on the problem you meet.

Agathos Daimon
Got this for the click cameras. Works well enough and the cameras are great quality especially when considering price. App can be a little confusing when trying to look at event videos. Sometimes clicking on the video it will say no video found and most frustrating is that I cannot save an event clips. I've heard there should be a save option but I'm unable to find it. No great if you needed evidence from the clips.
9 people found this review helpful
AFAR TECHNOLOGY LIMITED
18 February 2021
Dear TECKIN User,We will add the download function later, so stay tuned.TECKIN Team

Stephanie Mulrooney
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Just an update to add to my earlier review pointing out that I get a motion notification and then there's no recording - response says it takes time to upload to the cloud. 1 - this is terrible UX then, as there's nothing that tells you the video is currently uploading. 2 - this makes the motion notifications pretty useless as there's nothing you can do about them. 3 - I still get the error even several hours later, so upload time is not the issue. I will be cancelling subscription.
8 people found this review helpful
AFAR TECHNOLOGY LIMITED
09 August 2021
Dear TECKIN User,The recording is not instant. When the detection message is received, it will take 2-3min before the video will be played back.TECKIN Team