Île-de-France Mobilités

124K reviews
Content rating
PEGI 3
10M+
Downloads
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About this app

Île-de-France Mobilités is there to help you on a daily basis: train, RER, metro, tramway, bus, bicycle, Vélib', carpooling, carsharing... Find the tools and information you need to organize your travel in Île-de-France. Together, let's make traveling easier.

Avoid waiting in line at stations: buy your tickets from your phone!
You can buy the following tickets
- Metro-Train tickets or Bus-Tram Ticket
- One Way from/to Airports (you cannot purchase this ticket if you already have a Metro-Train Ticket charged on your device)
- Navigo day (this fare doesn’t permit you to go to airports, week or month passes
- Special tickets (anti-pollution package, Paris-Visit Passes...)
- Daily Vélib' tickets

Purchased titles can then be recharged on a pass, stored in your phone* or on your compatible connected watch** (giving you the option of validating directly with one of the two).
You can also save your dematerialised tracks from one Android phone and transfer them to another Android phone.
*Service available on all NFC-enabled smartphones from version Android 8 EXCEPT on the Google Pixel, Pixel 2, Pixel 2XL, Pixel 3, Pixel 3XL, Pixel 3a, Pixel 3a xl, Pixel 4, Pixel 4a, Pixel C, Pixel Slate, Nexus 5X, Nexus 6P and Nocturne. For more information, visit https://www.iledefrance-mobilites.fr/titres-et-tarifs/supports/smartphone
** Service available on Samsung Galaxy Watch Series 4 and above (Wear OS 4).

The application also allows you to prepare and plan your trips:
- Find bus stops, train stations and subway stations near you
- Search in real time for your public transport, carpooling and bicycle routes
- Consult the next passages of your lines in real time and all the timetables
- Save your upcoming trips on your phone's calendar
- View public transportation network maps (accessible even offline)
- Follow the pedestrian route for walking sections

Be the first to know and anticipate disruptions:
- Check the Twitter feed of your lines for real-time traffic information
- Be alerted in case of disruptions on your favorite lines and routes
- Stay informed about the state of the elevators in the stations you use
- Check and report on the number of passengers on your route

Personalize your trips:
- Save your destinations (work, home, gym...), stations and train stations as favorites
- Personalize your profile (fast walker, with difficulties, reduced mobility...)
- Select lines or stations to avoid

Favour soft or alternative modes of transport:
- Prefer the proposed bike routes for all your trips
- Book your carpooling and/or carsharing trips, in partnership with the main French players
- Rent a car or a utility for a short period of time by choosing a Communauto car-sharing vehicle from a large choice of stations around you and reserve it without delay for the duration of your choice.

--You already use the Île-de-France Mobilités application and appreciate its services? Let us know with 5 stars!
Do you have any bugs or comments to share with us? Help us improve by sending us your suggestions using the contact form available via the menu.
Buy your tickets, search for itineraries and follow the traffic information
Updated on
Oct 27, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info, App activity, and App info and performance
  • This app may collect these data types
    Personal info, App info and performance, and Device or other IDs
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

124K reviews
Grégoire Dubois
May 24, 2024
- Extremely unstable. Connectivity and loading issues all the time (regarding buying tickets and using tickets). - Crazy that the tickets are downloaded locally and that you lose them if you uninstall the app. - Can't buy tickets for the suburbs. And can't use the Navigo pass that works only for day/week/month passes. And so still have to revert to tickets, and long queuing to use obsolete super slow machines at stations. - Painful. - I can only advise to have a look at how it works in London.
17 people found this review helpful
Did you find this helpful?
Île-de-France Mobilités
May 27, 2024
Hello Grégoire, I'm sorry about these difficulties. I invite you to send an email from your telephone to https://applidium.page.link/sav-contact-help to discuss your purchase and validation difficulties. Origin - Destination" tickets will be available on the app at a later date. Have a nice day, Maja from the Île-de-France Mobilités team.
Tyler Doble
November 6, 2024
It was very confusing to buy a ticket, but I got there in the end. It was working fine, but when I went to get off the RER the app crashed on me and deleted my ticket. It keeps saying I loaded it onto a different device (which is utter bull feces) and will not let me contact support. It would get 3 stars, but stealing my money sort of removes any potential points it could have earned.
10 people found this review helpful
Did you find this helpful?
Île-de-France Mobilités
November 6, 2024
Hello Tyler, I am sorry for these difficulties. I invite you to write from your phone to the address https://applidium.page.link/sav-contact-help for analysis and to be able to provide you with an appropriate response. Have a good day, Maja from the Île-de-France Mobilités team.
Nick Weston
November 14, 2025
Have to assume this was designed and built by the resident student placement who has now left. Forces you to have to have a separate phone per ticket, but also offers you ability to buy more than 1 - guess that's just free money for them? Also requires you to download ANOTHER app which I'm guessing stores your tickets (?) Also requires you to sign up, include a photo, errors on a UK telephone number UNLESS you finish typing the whole thing, switches between French and English, and also crashes.
14 people found this review helpful
Did you find this helpful?
Île-de-France Mobilités
November 14, 2025
Hello, I am sorry for this inconvenience. I invite you to write from your phone to the address https://applidium.page.link/sav-contact-help indicating the maximum details and if possible screenshots for analysis. Have a good day, Maja from the Île-de-France Mobilités team.

What’s new

NEW !
We regularly make technical optimizations, corrections and evolutions to make the application even more efficient and reliable.
Thank you for using the Île-de-France Mobilités application !

App support

Phone number
+33147532928
About the developer
ILE-DE-FRANCE MOBILITES
contact-traderapp@iledefrance-mobilites.fr
39B AU 41 39 B RUE DE CHATEAUDUN 75009 PARIS France
+33 6 33 78 17 94

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