Dexcom Follow

1.16K reviews
Content rating
PEGI 3
100K+
Downloads
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The new Dexcom Follow App is part of the Dexcom SHARE® system.
Use this app if your loved one is sharing data from their Dexcom CGM app. The Sharer will need to send an invitation to allow you to connect after you have installed the Follow app.
Dexcom Follow works seamlessly with your loved one’s Dexcom CGM, giving you visibility into their glucose data, even when they’re far away. Dexcom Follow allows you to view and follow their glucose levels, trends and data right from the app. Whether your child is in school, your parent lives independently, or your partner is traveling, Dexcom Follow helps you stay connected and informed.
With Dexcom Follow, you can:
• Receive glucose information of up to 25 different Sharers – children, friends, or other loved ones – if you know multiple people with diabetes
• Respond quickly with the help of customizable glucose alerts and push notifications that can inform you when a Sharer’s glucose levels are outside of target range

Customer Feedback
If you’re experiencing any technical issues or need help with a Dexcom product, we recommend reaching out to our dedicated support team at 1-888-738-3646. This ensures your privacy is protected and allows us to assist you faster than through the app store.
Please note that Dexcom is required to follow up on product-related concerns. If your review includes a comment that needs further attention, a technical support representative may contact you to gather more details and help resolve the issue.

*Do not use Dexcom Follow for treatment decisions, such as insulin dosing. The Sharer should follow instructions on the CGM system.
CGM Remote Monitoring
Updated on
Sep 10, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, App activity and 2 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

1.15K reviews
Christine Smith
September 8, 2026
This app is Terrible!! I deleted the previous version as the alarm sounds changed, but when I went to reinstall the app it would only let me do the new version. The new version is shocking!! alarms that dont sound, alarms that wont turn off, the app randomly switches off all of my notification settings and I constantly get messages to say the app has stopped working. The previous version was much better!!
4 people found this review helpful
Did you find this helpful?
Dexcom
September 12, 2026
Hello. We would like to follow up with you. If you would like a member of our team to reach out, please submit a request through our Self-Service Patient Support Portal located at https://www.dexcom.com/priority-support Thank you.
samantha preston
August 17, 2026
I have found this new update unnecessarily confusing! the previous invite link let you follow their readings automatically..without fuss. I have had to create own account to do so. The instructions on the app are ridiculously vague. After numerous tries and the worry of locking the main carer out of the account, we figured it out. This is not a good thing for people who may need to follow a child's readings at short notice for a temporary period of time!
2 people found this review helpful
Did you find this helpful?
Dexcom
August 22, 2026
Thank you. We appreciate your review. We will pass your feedback along to our Product team for consideration in future updates. If you would like a member of our team to reach out, please submit a request through our Self-Service Patient Support Portal located at https://www.dexcom.com/priority-support
Paul Stevens
August 24, 2026
Moved over to Dexcom after the Libre Link Up app completely stopped working, similar to what many of recent reviews are saying for the Dexcom Follow app. We're in week 1 so far and everything is working fine but the LLU app worked great week 1 too. The visual presentation of the data is increedibly basic but better than nothing when compared to LLU. Can set low and high alerts. Would be nice to customise the sound and duration of notifications as they are a little passive at the moment.
Did you find this helpful?
Dexcom
August 29, 2026
Thank you. We appreciate your review. We will pass your feedback along to our Product team for consideration in future updates. If you would like a member of our team to reach out, please submit a request through our Self-Service Patient Support Portal located at https://www.dexcom.com/priority-support

What’s new

New feature information will be announced within the app and stored in the Message Center* for future reference.

App support

Phone number
+18887383646
About the developer
DexCom, Inc.
appsupport@dexcom.com
6340 Sequence Dr San Diego, CA 92121 United States
+1 858-230-9058
EU medical device information
Dexcom Follow Android App (SRN: US-MF-000010694)
Dexcom, Inc.
6340 Sequence Drive, San Diego, CA 92121, United States of America
UDI-DI: 00386270004475

More by Dexcom

Similar apps