My Disney Experience

166K reviews
Content rating
PEGI 3
10M+
Downloads
Content rating
PEGI 3
Users Interact
Learn more
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About this app

The official Walt Disney World® app makes it easier to plan, explore and enjoy more magic! Use the app to:

PLAN AHEAD

-Learn about theme parks, water parks, Resort hotels and Disney Springs.

-Manage tickets, reservations and plans.

-Share plans with family and friends.

-Let Disney Genie service build your personalized park itinerary.

ENJOY RIDES & SHOWS

-Get real-time wait times, park hours, showtimes and Character schedules.

-Purchase Lightning Lane passes to save time in line for select experiences.

FIND YOUR WAY AROUND

-Use the GPS-enabled map.

-Get step-by-step directions.

-Save your parking information.

DINE & SNACK

-Browse restaurants and menus.

-Book dining and modify reservations.

-Order food from select locations.

STAY IN THE MAGIC

-Start hotel check-in and get room-ready updates.

-Unlock your room’s door.

GET PHOTOS & VIDEOS

-Download, edit and share Disney PhotoPass® photos and videos, if you purchase Memory Maker.

-Capture photos and videos with Disney-themed lenses.

NEED HELP?

Visit disneyworld.disney.go.com/help/.

CONNECTIVITY NOTICE

Without a strong internet signal, wait times, park hours and schedules may not update accurately. Check your device's connection status under Settings.

PRIVACY & PERMISSIONS

-Some app features require your full name, country, birthdate, email address and access to your location data.

-If Bluetooth is enabled on your device, the app will collect precise location information through beacon technology to improve your experience.

-For sign-in, app requires access to your email address stored in Account Manager.

-App may request access to your camera to capture media and scan barcodes, and access to external storage to cache data for offline browsing.

-Disney PhotoPass Lenses may use device information to detect face and hand coordinates.

-Optional features use your device's microphone and allow you to upload and save content from the app to your device.

-Optional planning tools may ask for travel party details.

-App provides optional push notifications.

-Before downloading, consider that this app contains in-app purchases that cost real money.

-Some features require a Wi-Fi or mobile carrier data connection. Message, data and roaming rates may apply.

-Must be 18 years or older to make purchases.

-Available in English and Spanish.

-Availability subject to handset limitations; features may vary by handset or service provider.

-Coverage and app stores not available everywhere.

Terms of Use: http://disneytermsofuse.com

Privacy Policy: https://disneyprivacycenter.com

Your US State Privacy Rights: https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-us-state-privacy-rights/

Do Not Sell or Share My Personal Information: https://privacy.twdc.com/dnssmpi

Disney PhotoPass Lenses: https://disneyworld.disney.go.com/photopass-terms-conditions/#important-notice-about-attribute-lenses
Walt Disney World Resort maps, wait times, tickets, dining & more.
Updated on
Oct 27, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 5 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

163K reviews
Paula Bygroves
May 25, 2026
I was chatting to a CM on chat , got right to the most important part , paying for a fireworks cruise , and the app crashed, told me to clear cache ,and the app had bugs , did that ,it made no difference . that was Fri , it's now mon and it's still the same , it opens chat then reverts back to another screen with options to click on which I dont want and is not relevant . I have even uninstalled and re installed app , and it made no difference. I have left feedback.
1 person found this review helpful
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grumpygal276
May 15, 2024
Nice idea, needs work. It's great to be able to see all the parks and wait times and is helpful when planning the day. The food ordering is also mostly straightforward and love being able mobile order but a shame can't charge to the room since there are credit card fees when from abroad. The downside is it isn't well laid out and requires a lot of jumping around to find what you need. It isn't intuitive or quick and often boots me out of what I'm looking at and resets filters. Very frustrating.
5 people found this review helpful
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The Voodoo Organisation
April 4, 2023
App works great and is very stable. However, it's unclear to the first time visitor what has to be done and when and where. I'd like to also point out that charging an additional $35 per PERSON to skip queues for Genie+ (which doesn't actually allow you to skip queues - that's an additional $25 per person on top of this) after the phenomenal amount of money you charge for admission is, frankly, absurd. It's highly unlikely that we'll be going to Disney again after finding this out.
33 people found this review helpful
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What’s new

We’ve made general app improvements to help you plan ahead and discover more magic around Walt Disney World Resort.