My Sky | TV, Broadband, Mobile

29.9K reviews
Content rating
PEGI 3
5M+
Downloads
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About this app

The My Sky app makes it easy to manage your Sky products, account and payments, find deals and upgrades, enjoy your Sky VIP rewards and get help when you need it.

Shop the latest products and deals
Explore Sky products, offers and deals, and find more of the entertainment, technology and experiences you love.

Manage your Sky
Keep on top of your account, products and payments in one place. Check and pay your bills, manage your details in your profile, and keep track of orders and appointments.

If you have Sky Mobile, you can check your data, calls and texts, manage your plan and spending, and keep track of your mobile account.

Enjoy more with Sky VIP
Discover and claim free rewards directly in the app with Sky VIP, our loyalty programme that says thank you for being with us.

Get help when you need it
Find support for your Sky products and services, check your service and get help with any problems.

The My Sky app. Everything Sky, just in your pocket.
Manage your Sky TV, broadband or mobile account and fix issues easier than ever
Updated on
Oct 14, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info, Messages and 3 others
  • This app may collect these data types
    Location, Contacts and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

27.7K reviews
Graham Geezer
September 13, 2026
Far too slow to load and getting worse. I have a Sky mobile. You'd think opening a Sky app would be quick and efficient. It is not. AND -- The present fault with Sky Talk Shield should be clearly alerted not hidden in Sky Talk features. "Issues accessing your settings You might be having issues accessing certain information about your Sky Talk Shield settings. We're working to fix this and apologise that it's still ongoing."
23 people found this review helpful
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Nigel Street
March 26, 2021
I really don't find this app helpful, everytime I try to enter competitions, there is always a problem. I was one of the first in this area to subscribe(1987) but at the end of every contract, I find I have to negotiate to keep the price down. So come on Sky, how about a 6 month payment holiday, to one of your loyal customers. Oh! another pig has just flown by.
299 people found this review helpful
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Jacqui
January 10, 2026
TERRIBLE !!! I don't know what sky have done to this app, but I haven't been able to sign into my account for months. Always getting an error message saying to try again later or its the wrong details. I've been with Sky for years and the app was useful to check your account make payments and to enjoy the perks of being a sky customer with the rewards. I havent used any rewards for months as I can't access my account !! Customer services were useless and didn't have any idea what was wrong....
292 people found this review helpful
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What’s new

In this new version, we have made a number of bug fixes and other tweaks to enhance your experience. Thank you for your feedback, we are always listening and do take feedback seriously. Please continue to check back for updates and if you encounter any technical issues, please email us at mysky.app@sky.uk