ING Netherlands

405K reviews
Content rating
PEGI 3
10M+
Downloads
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About this app

Your bank, always at hand with the ING App
Manage your money easily and securely – anytime, anywhere. With the ING App, you handle all your banking needs for both personal and business accounts. From checking your balance to investing: everything in one app.
What you can do with the ING App:
• Fast and secure payments: confirm transactions with your mobile device.
• Overview & control: check your balance, scheduled transfers and savings plans.
• Send payment requests: getting your money back is quick and easy.
• Look ahead: view up to 35 days of upcoming debits and credits.
• Custom daily limit: set your own maximum amount per day.
• All-in-one app: payments, savings, loans, investments, credit card and even your ING insurance.

Manage it yourself in the ING App
From blocking your card to updating your address – you can do it instantly in the ING App. No waiting, no paperwork.

Don’t have an ING account yet?
Easily open a new current account via the ING App. All you need is a valid ID.

What you need to activate the ING App:
• An ING current account
• A Mijn ING account
• A valid ID (passport, EU ID card, Dutch residence permit, Foreign Nationals ID or Dutch driver’s license)

Security first
• Your banking is done via a secure connection.
• No personal data is stored on your device.
• Always use the latest version of the ING App for optimal security and new features.

With the ING App, you’re in control. Download the app and experience the ease of mobile banking.
Bank the way you want. Fast, secure and always within reach
Updated on
Oct 21, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Photos and videos
  • This app may collect these data types
    Personal info, Financial info and 4 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

389K reviews
Mavenex
April 2, 2024
The app accepts the login but doesn't accept any of the listed documents buttons to go to next step to scan and complete the activation process. It says 'try again' past three months. The bug hasn't been rectified after numerous reminders. How do expect do banking when I can't login in any way? And local branch also closed? This is appalling service and customer care. Not worth the single star with such attitude towards customers for months...
5 people found this review helpful
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ING Bank N.V.
April 3, 2024
We apologise for the difficulties you experienced while registering with us. If you would like some assistance or additional information, please contact us via https://www.ing.nl/particulier/klantenservice/index.html and we will be happy to help you further. ^Judith
Andrew Overheid
September 7, 2026
I used to love this app, but the customer service is absolutely horrible. When starting a chat with customer service, you get told to close the app and wait for an employee to contact you. Push notification are delayed by 30 minutes for some reason, so now I'm glued to my phone, hoping for a reply. So I think, let's call instead! Nope, you get informed that chat is the way to go, after which the call disconnects. Nightmare!
3 people found this review helpful
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ING Bank N.V.
September 7, 2026
Hi Andrew. Thank you for your feedback. You should be able to contact us by telephone using the numbers listed in this link: https://www.ing.nl/particulier/klantenservice/telefoonnummers ^Sander
Dylan Dominguez
July 28, 2026
I've been using ING since I arrived in the Netherlands, and it's been the best banking app for me. It handles everything conveniently, and the only fee I pay is the monthly charge, which is less than €3 per month. That makes it very easy to manage my finances. I haven't tried their loan options yet, but if you're just looking for a reliable debit account to manage your money, it's an excellent choice.
10 people found this review helpful
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ING Bank N.V.
July 28, 2026
Hi Dylan. Thanks for your positive review. ^ Sander

What’s new

A few tiny ghosts have been shown the exit. Some cobwebs have been unravelled. Enjoy the app; no tricks, just treats.