Xiaomi Earbuds

Phone connects, app doesn't - annoying. I have a Xiaomi phone (11T) and Redmi Buds 4 Pro. The phone easily pairs with the earbuds via Bluetooth, and they're working. BUT, this app, which supposedly allows access to all the buds' features (firmware update, 3-stage ANC, find earphones, etc.) simply doesn't see them. Tried connecting with and without BT pairing first; no difference. Hope this gets sorted soon, because I think the buds themselves are actually pretty excellent. Not working = 1⭐😢

Awful. Absolutely awful. Earbuds don't connect to the app, even though they are connected via Bluetooth and work for music and other things. The closest I can get to connecting is to get to the "connecting... Keep earbuds close to phone" screen, where it gets stuck. Complete rubbish Xiaomi, get it together.

after a year of using 6 lite, issues started to appear, first the right one didn't connect in the case which resulted in it not charging, after that i disconnected them and now i cannot reconnect no matter what, which actually doesn't seem to be the issue from the earphones themselves because they DO show up to pair but i can't connect to them in the app, instead it goes to the guide of "trouble adding earphones?" and even after doing all the steps correctly i still cant connect as of 26th July