Tenda Beli

Absolutely awful experience. I've bought an SP9 smart plug with built-in energy monitor and have to create an account in order to use the app, in order to configure the plug. You'd think any issues would appear during configuration or later on, but no... I can't even create an account, as no verification email is sent. I've checked all folders, including spam, and tried multiple email addresses. If they can't even get that very basic, first step right then what hope is there for the product?

Doesn't recognise the account or network. I've bought some Tenda SP6 smart plugs and downloaded the Tenda Beli app. I've registered my email address but cannot login, keeps saying incorrect email address or password even after I reset the password. Now it's saying "The current network is unavailable. Please check your network connection." Any advice would be appreciated.

Utter waste of my time, sending it back. I was pleased that it registered smoothly and my wifi found the smart plug. Then it wanted a home router or wifi network, which I do not own, and would not proceed past that point. So in frustration I told it to use the local BTwifi thing, which seems to have been stored in the plug itself. Now won't even connect. Tried reinstall, endless fiddling and swearing. I am very IT literate, and this is rubbish.