Thai Lion Air

In a world of low cost airlines it takes real commitment to make an app as woefully bad as this. Firstly, it isn't an app it's a mobile website wrapper with all the lag and performance issues this brings with it. They also seem to have gone with the unique approach of actually trying to dissuade you from making a booking through whatever convoluted and frustrating means they can think of. I genuinely didn't want to write a review as I would be forced to give 1 star more than deserved. Awful.

worst airline service ever. They sent a message that my flight cancelled and rescheduled but not details mentioned in the schedule their PNR is not valid I paid for meal and extra luggage. money got deducted and they sent a voucher but no details of booking at all. I am sending emails to their no reply and one of the email is invalid such a terrible service still I don't know what to do

Useless app for booking thier tickets. Paid with credit card but no email, no responce, Pending status in the app, sometime your money was paid already. you have to wait > 20 mins for calling center and they will tell you to do it on their website instead if I need a reliable ticket. This is the 2nd time. My 1st exp was 6 months ago no improvement.