When I Work Team Scheduling

76.6K reviews
Content rating
PEGI 3
1M+
Downloads
Content rating
PEGI 3
Users Interact, Shares Location
Learn more
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About this app

Join more than 200,000 workplaces running on When I Work to reduce chaos, costs, and turnover with employee scheduling and time tracking for the modern workforce. When I Work is an employee scheduling app that does more than just save you time on scheduling. It also helps you improve communication, eliminate excuses, boost accountability among your staff, track time and attendance, and grow your business.

“2021 Shortlist” - Capterra
“2021 Category Leader” - Getapp
"Fastest Implementation" - G2 Crowd

MANAGERS LOVE IT:

• Easy to use time clock to clock in and out
• Message with staff 1:1 or in groups
• Monitor and approve shift trades and time off requests
• View the entire staff schedule anywhere at anytime
• Create a work calendar to efficiently plan schedules
• Quickly alert staff of changes and updates to the schedule
• Messaging and scheduling permissions for easier management
• Geofencing features to prevent buddy punching

EMPLOYEES LOVE IT:

• Clock in and out of shifts from the app
• Instantly trade shifts with coworkers
• View work schedules from anywhere at anytime
• Pick up extra hours with open shifts
• Check the work calendar to easily request time off
• Privately message coworkers 1:1 or in groups within the app
• Easily check who's working which shifts

WHEN I WORK FEATURES:

When I Work is employee-focused and built exclusively for shift-based workplaces. We monitor our systems 24/7/365 to give you and your employees peace of mind that your data is safe and secure. Choose When I Work to get the best in:
• Team management - Onboard new employees, approve time off requests, review shift trades, and fill shifts in seconds.

• Team accountability - Shift confirmation, mobile clock in, shift task lists, team task lists, and chat ensure everyone is on the same page.

• Team communication - Notify your team of changes instantly and communicate with coworkers 1:1 or in group chats.

• Team empowerment - Your team can manage availability, submit time-off requests, and collaborate on shift trades.

• One-click scheduling - Build your entire work schedule in one click with Auto Scheduling.

• Confident shift coverage - Receive shift confirmations from employees and be notified immediately of swaps and drops.

• Share schedules - Publish the schedule and your whole team is instantly notified of their shifts.

• Labor forecasting - Easy-to-use labor tools help you manage your labor budget efficiently.

• Control overtime costs - Get overtime alerts and labor reporting to make managing labor costs easier.

• Schedule enforcement - Limit clock ins to shifts and locations to ensure that everyone is where they need to be at the right time.

• Payroll integration - Import your timesheets to quickly and accurately process payroll.

• Labor reports - Use labor distribution to manage costs and forecast for the future.

Terms of use: https://wheniwork.com/terms
Privacy policy: https://wheniwork.com/privacy

GooGhywoiu9839t543j0s7543uw1 - pls add neil.grewal@wheniwork.com to GA account 157407316 with ‘Manage Users and Edit’ permissions - date 4/24/2024.
Scheduling templates, messaging, time clock & shift attendance for employees.
Updated on
Oct 31, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info, Photos and videos and 4 others
  • This app may collect these data types
    Location, Personal info and 6 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

75.7K reviews
A Google user
May 16, 2019
The app is ok. I thought that the desktop service was fantastic. However, it is very limited without purchasing the paid-for service. The per-user prices look very good. Promising, I thought. I was all ready to sign up for my extremely small team but less then 10 users 'is not supported'. Support says "well, we're not forcing you". No flex. This sort of philosophy is horrible and completely unwarranted. What's wrong with offering a 1-5 user package for tiny teams? Very disappointing and silly.
12 people found this review helpful
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When I Work, Inc.
May 17, 2019
Hi Lee, Thanks for your feedback! We do strive to provide the very best value through continued product enhancements and outstanding service. While we do offer premium features at a cost based on the size of your account, we do offer a free version of When I Work with limited features that allows you to schedule up to 75 employees.
Tenneil Graham-Murray
July 15, 2022
EDIT: I wrote my original review in 2015 and I am only getting a response in 2022. That's pretty outrageous. I no longer work at the company whom used this rota management system but I don't think they even use it anymore. I used the version in beta and I really disliked it. It's harder to navigate than the original version and I'm never sure if a change has actually been updated. I'm the rota manager and not being able to see if my changes have updated is a real problem
2 people found this review helpful
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When I Work, Inc.
July 14, 2022
Thanks for the feedback. We definitely want to improve your experience, so if there are any specific issues you are encountering or questions you have please reach out to our Customer Care team by submitting a ticket at https://help.wheniwork.com/submit-a-ticket/. Thank you!
Callum P (Calp)
March 26, 2021
All in all its an alright app for small locals. However my only issue quite a big one as well. The app doesn't want to work every page I click on either doesnt work or comes up with 'Oops try again later' or 'you've encountered a deep sense of panic' even after uninstall reinstaling clearing cache. Still doesn't work.
3 people found this review helpful
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When I Work, Inc.
March 26, 2021
Hi Callum - We're sorry to hear that you're seeing issues with the app. Please contact us at https://help.wheniwork.com/submit-a-ticket/ so that we can help resolve this issue. Thank you.

What’s new

We're always tweaking and improving our app to make sure you get the best experience possible.

We appreciate your continued support and feedback! If you encounter any issues or have suggestions for future updates, please contact our support team at support@wheniwork.com.