Premier Inn Hotels

Name: Premier Inn Hotels
Availability: InStock
Rating: 4.395872592926025 (6899 reviews)
Author: Whitbread

Whitbread

6.9K reviews

PEGI 3

1M+

Downloads

PEGI 3

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About this app

With everything in one handy place, the Premier Inn app lets you book, check in and manage your entire stay in just a few clicks.

Planning a family holiday, business trip or weekend away? With access to over 800 hotels across the UK, Ireland and Germany, you'll always find the best rate when you book direct.

Plus, you can check availability, book a room within your budget using our Flex, Semi-Flex and Non-Flex rates, and easily add extras like our famous Unlimited Breakfast or Meal Deal to your stay.

What else can you expect?

- Exclusive offers – access deals and promotions only available through the app

- Online check-in – get stay-ready before you arrive and save time at the hotel

- Room Key in Mobile Wallet – use your phone as your key and go straight to your room (at selected hotels)

- Easy booking – book Premier Inn and hub by Premier Inn hotels effortlessly

- Business travel – access Premier Inn Business rates to save on work trips

800+ great-value hotels across the UK, Ireland & Germany at your fingertips

Updated on

Oct 27, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

6.67K reviews

Guy Rintoul

July 18, 2026

App looks nice enough, but didn't work for check-in. I checked in on the app, followed the instructions, but the terminals in the hotel then just kept saying they couldn't find my booking so couldn't issue my key. So then I had to go to the desk and she said words to the effect of, "Oh we've not finished setting up the app, you still have to check in manually." So why did the app tell me I was checked in, and why did the terminals tell me I just didn't have a booking at all? Half-baked.

8 people found this review helpful

Chas Jen

September 1, 2025

These last few weeks, I've downloaded the App and made a couple of bookings, but a week later when I went to check my bookings they weren't displayed and I couldn't find them by entering the reference number or my name several times. Aaaaaand relax, more like PANIC It's funny how when it comes to taking the money, technology always works. Thanks for your reply, but I only see one booking, not one for a later date for the same hotel? I'm still PANICKING.

37 people found this review helpful

Whitbread

September 1, 2025

Hi Chas, thanks for your review. We're sorry you've had trouble accessing your imported bookings. We're pleased to confirm we've identified the issue and this has now been fixed. Thank you for sharing your feedback and we hope to see you soon! Kind regards, Premier Inn

A Google user

February 9, 2019

This is a good app which you can review, book and cancel reservations. The problem that needs to be addressed is that there is an amend option but it only allows you to cancel bookings. I wanted to amend to add another day's stay. its was impossible to do this on the app. So you have to either cancel booking then re book with amended dates or phone up. The phone up option was no good to me because I was out of the country at the time and would have got stung for a large phone call charge.

143 people found this review helpful