
Richard Rubie-Todd
- Flag inappropriate
- Show review history
Edit: it is not acceptable to restart the process just because you navigate away from the app. I did not lose connectivity. Ffs New ads suck. When searching for a product, your products show up, then a split second later an ad appears in items place. The delay is perfectly timed so you click the ad and not your product. Get rid of it or make it better.
353 people found this review helpful

S L
- Flag inappropriate
- Show review history
Home page is far too long with too many things on it, impossible to find what you're looking for. Check out too glitchy, had to restart so many times I lost my slot and couldn't rebook it, so had to book one at a really inconvenient time. App not really intuitive. Not got any better: there's so many substitutions - I had an order with 39 items tonight, there were 9 substitutions. There's always about that many. And today their system is down so I have to request all of those refunds manually.
207 people found this review helpful

Ross Mackay
Asda has a serious problem with checking out online orders, both on the app and web browser. Saved payment cards no longer work, the only way to checkout is to enter a new payment card every time you checkout. It's not a new problem and I've lost delivery slots on more than one occasion because I couldn't pay before the checkout deadline. As for the app, it's horribly slow, multibuy links do not work, searches will only show 2 of 15 results, etc, etc.
485 people found this review helpful