My Sky | TV, Broadband, Mobile

29.9K reviews
Content rating
PEGI 3
5M+
Downloads
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About this app

The My Sky app makes it easy to manage your Sky products, account and payments, find deals and upgrades, enjoy your Sky VIP rewards and get help when you need it.

Shop the latest products and deals
Explore Sky products, offers and deals, and find more of the entertainment, technology and experiences you love.

Manage your Sky
Keep on top of your account, products and payments in one place. Check and pay your bills, manage your details in your profile, and keep track of orders and appointments.

If you have Sky Mobile, you can check your data, calls and texts, manage your plan and spending, and keep track of your mobile account.

Enjoy more with Sky VIP
Discover and claim free rewards directly in the app with Sky VIP, our loyalty programme that says thank you for being with us.

Get help when you need it
Find support for your Sky products and services, check your service and get help with any problems.

The My Sky app. Everything Sky, just in your pocket.
Manage your Sky TV, broadband or mobile account and fix issues easier than ever
Updated on
Oct 14, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info, Messages and 3 others
  • This app may collect these data types
    Location, Contacts and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

27.7K reviews
Nigel Street
March 26, 2021
I really don't find this app helpful, everytime I try to enter competitions, there is always a problem. I was one of the first in this area to subscribe(1987) but at the end of every contract, I find I have to negotiate to keep the price down. So come on Sky, how about a 6 month payment holiday, to one of your loyal customers. Oh! another pig has just flown by.
311 people found this review helpful
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Stephen McCann
September 13, 2022
The app is okay, but the service behind it is just awful. For instance, a debit error caused a missed bill. As a result, they'll restrict your access to this app, which is one of only two ways to fix the error. Otherwise, we were on hold for almost an hour to their customer service line (on a mid-week afternoon). Awful company. Avoid if you can.
73 people found this review helpful
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Nigel Williams
August 27, 2021
Used to be a great app. Went to look to see what latest deals/offers were for my account and it is doing the same to me as everyone else.. "Loading. We're just getting your information...". 18hrs so far but I see some people have had the same issue for a week. Why have an app for your customers that has stopped working? If it is fixed, I'll put a new review up.
244 people found this review helpful
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What’s new

We’ve given the My Sky app a refresh and redesigned it to make everyday tasks easier.

The new app has five main areas:

• Home is your starting point for all things Sky, so you can quickly get to where you need to go.
• Shop is where you can explore Sky products and deals
• Manage brings your account, products and payments together
• VIP makes it easier to find and claim your rewards
• Help gives you a dedicated place to find support

It’s everything Sky, just in your pocket.