
sy z
lousy platform, charges direct flight rate and ships slower than by sea, customer service knows nothing, parcel keeps not getting on flight and 3 days not moved at all and cs keep trying to send you to other cs who also don't know anything, worst online shopping exp ever
1 person found this review helpful
Dear valued JD user, we’re sorry to hear about your experience. Customer satisfaction is very important to us, and we’d like to look into the issue and help resolve it. Please contact us through the JD app customer service and provide the relevant details privately. Thank you for your feedback. JD Team.

Amr Hafez
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very awful app I visiting China and can't register, always asking for the number to send messages and don't send the activation code and you are still trying till he blocks the number It's really very very stupid app and my wife made an account from Egypt he blocked the account after 8 hours
12 people found this review helpful