
Tim White
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It's great as long as you don't want to adopt the intelligent octopus tariff for your EV. Unfortunately, it's not up to the job, and I've been waiting for support for a month. All I've had is "we are inundated with inbound requests" which I think translates to 'we can't possibly cope with all the problems". I received advice after 4 weeks: 'make sure you have the latest version and try again'
3 people found this review helpful
Octopus Energy
August 13, 2023
Hi Tim, that’s unlike us, could you pop your details in here https://octo.ps/fb-help and I’ll make sure you get a response soon? 🐙

P D (CotswoldRed)
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Normally a great app, but the latest update has disabled the ability to navigate (with the arrows, which are now hidden) from day to day, week to week etc in the usage section. Also, you can no longer select a specific day in the date picker. Surely a bug or two. Update: Further update, a day or two later, has solved this issue for me. Thanks Octopus!
77 people found this review helpful
Octopus Energy
November 15, 2022
Hi there, we’ve tweaked the date picker and you should be able to select daily, weekly, monthly, annual, and custom views on the Usage tab. Please make sure you’ve updated the app to see the changes 😊🐙

evelyn woolston
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It's a great app for showing daily, weekly, monthly and yearly energy usage on an ace graph. You can look at your past and current bills, see if your account is in credit, submit a meter reading. For 5 stars? why do I still need to crawl under the stairs to read my smart meter, why can't the current reading be on this app? That would let me figure out exactly how much it costs to boil my kettle without killing my knees.
7 people found this review helpful