Octopus Energy

47.6K reviews
Content rating
PEGI 3
1M+
Downloads
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About this app

Manage your Octopus Energy account from your fingertips.

- Keep track of your account balance
- View your recent transactions and billing history
- Manage your payments
- Get help with your account
Energy at your fingertips
Updated on
Nov 6, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info and Device or other IDs
  • This app may collect these data types
    Personal info, App info and performance, and Device or other IDs
  • Data is encrypted in transit
  • Data can’t be deleted

Ratings and reviews

45.8K reviews
Tim White
August 11, 2023
It's great as long as you don't want to adopt the intelligent octopus tariff for your EV. Unfortunately, it's not up to the job, and I've been waiting for support for a month. All I've had is "we are inundated with inbound requests" which I think translates to 'we can't possibly cope with all the problems". I received advice after 4 weeks: 'make sure you have the latest version and try again'
3 people found this review helpful
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Octopus Energy
August 13, 2023
Hi Tim, that’s unlike us, could you pop your details in here https://octo.ps/fb-help and I’ll make sure you get a response soon? 🐙
P D (CotswoldRed)
November 15, 2022
Normally a great app, but the latest update has disabled the ability to navigate (with the arrows, which are now hidden) from day to day, week to week etc in the usage section. Also, you can no longer select a specific day in the date picker. Surely a bug or two. Update: Further update, a day or two later, has solved this issue for me. Thanks Octopus!
77 people found this review helpful
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Octopus Energy
November 15, 2022
Hi there, we’ve tweaked the date picker and you should be able to select daily, weekly, monthly, annual, and custom views on the Usage tab. Please make sure you’ve updated the app to see the changes 😊🐙
evelyn woolston
June 15, 2022
It's a great app for showing daily, weekly, monthly and yearly energy usage on an ace graph. You can look at your past and current bills, see if your account is in credit, submit a meter reading. For 5 stars? why do I still need to crawl under the stairs to read my smart meter, why can't the current reading be on this app? That would let me figure out exactly how much it costs to boil my kettle without killing my knees.
7 people found this review helpful
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What’s new

We update our app weekly to bring you the latest improvements, features and bug fixes. As usual thanks for all the great feedback! It helps us improve the app for our customers and hunt down all those pesky bugs.