Easy Line Remote

5.3K reviews
Content rating
PEGI 3
100K+
Downloads
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About this app

The new Easy Line Remote comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. Easy Line Remote provides you access to enhanced hearing controls and personalization options for your hearing aid(s) in addition to tracking your health data*.

The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble).

The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment)

Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*.

* Available on KS 10.0 and Brio 5

Finally, Easy Line Remote allows for configuration of Touch Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories.

Hearing aid compatibility:
- Sonite Rise
- Sonite R
- KS 10.0
- KS 9.0
- KS 9.0 T
- Brio 5
- Brio 4
- Brio 3
- Phonak CROS™ P (KS 10.0)


Device compatibility:

Google Mobile Services (GMS) certified Android devices supporting Bluetooth 4.2 and Android OS 7.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required.
If you want to check if your smartphone is compatible, please visit our compatibility checker: https://ks10userportal.com/compatibility-checker/

Please find the Instruction for Use on https://www.phonak.com/ELR/userguide-link/en.

Android™ is a trademark of Google, Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.

Always seek the advice of a doctor in addition to using this app and before making any medical decisions.

The app is only available in countries where the compatible hearing instruments have received official approval for distribution.

Easy Line Remote supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.
Personalized hearing experience and health data tracking.
Updated on
Aug 21, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, Health and fitness and 2 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

5.14K reviews
barry girsch
August 26, 2026
this app is absolutely garbage. will not connect unless it is uninstalled and reinstalled and the repaired with the aids. I would give it zero stars if that was possible. was going to a concert and it decided to act up so I couldn't pair with a t coil, what a horrible experience it is with this horrible app0pp
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Sonova AG
August 31, 2026
We apologize for the inconvenience. For further assistance, please visit our website: https://ks10userportal.com/app or contact us directly via the webform: https://ks10userportal.com/contactusdirectly We will try to evaluate the issue and get back to you. Regards, Sonova Support Team
A Google user
January 2, 2020
The app is unreliable and un predictable. It doesn't act like the demo; can't affect/change program, although was able to see and change it once only. App's connection to the hearing aids is lost extremely frequently while trying to adjust volume, like every few minutes. (I'm using an Android phone.) However connection to the phone for calls or streaming seams to work very well. I love the streaming feature. Phone calls work very well.
39 people found this review helpful
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Philip Crawford
November 21, 2025
There are a couple of ways I would like to improve this app. I would like to be able to permanently modify the settings for the TV Connector. I now adjust the Ambient level as soon as it connects. I would also like to be able to change between TV Connector and other programs. I was listening to a podcast when I turned on the TV, which automatically changed to the TV sound, but the app got into a loop of complaining that it had lost connection. OK didn't do anything.
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Sonova AG
November 21, 2025
Thank you for your feedback — we truly appreciate it. Your input helps us improve future updates.

What’s new

New and improved functions:
• Bug fixes and performance improvements
 
Thank you for using Easy Line Remote!

App support

About the developer
Sonova AG
apps@sonova.com
Laubisrütistrasse 28 8712 Stäfa Switzerland
+41 58 928 01 01
EU medical device information
Easy Line Remote (SRN: CH-MF-000015958)
Sonova AG
Laubisrütistrasse 28, CH-8712 STÄFA, SWITZERLAND
UDI-DI: 07613389APPSND

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