
Mark M.
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Still ZERO. I DON'T RECOMMEND THIS AIRLINE. On paylater, only reimburses the first one when the paylater had paid full. so only the first one is returned and the rest you still need to pay and this is on cancellation. zero support and often than not, regular rescheduling and cancellation. if you have a choice, use another airline app.
2 people found this review helpful

Yap TE
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If you are really not able to delay, please listen to my suggestion, don't book Batik Air! Do you believe a Kunming flight nowadays still can happen delay, from early morning 2am delay 7am, without inform email, watapp or sms? You have to rush early 3hours there to check in luggage, meaning u reach there 11pm wait until 7am....wasting your valuable time! Insurance unable to cover because they smart not more than 6hrs(calculate by flight time). Rush or can't accept delay,pls dnt choose Batik Air!

helena francis
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Poor features, annoying having to logon each time. No feature to automatically set up and family members. Flight changes isn't updated.