
Alik Mnatsakanyan
As of this software has been unable to connect to the camera for 3 days. I can only think it uses a server that has gone offline. Did the developer's mother unplug it to put the vacuum in? I've tried all the so-called fixes and none work. It is not my network. It is yours. It started with notifications not working. Now the camera is always offline only work when connected wifi. Utterly appalling and unreliable. It also reset the camera position so it looks obvious that it is not working
89 people found this review helpful
Zhejiang JAIFY Co., Ltd.
October 8, 2023
Receive your feedback and evaluation, facilitate further provision of relevant information to improve the efficiency of the solution, and provide relevant information feedback to the email service.icsee@gmail.com , we will help you solve the problem as soon as possible; I wish you a happy life.

L M
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one camera keeps going offline,also very rarely gives notifications,the other randomly gives nitifications for no reason,and now all of a sudden for the last two days fails to load viewing. They also pick and choose when they feel like giving a notification,and very rarely light up in the dark,sometimes not at all,especially the main one which rarely picks up detection, the other lights up randomly just off the wind, and yes all of the settings are set right. Rubbish do no get icsee cameras
39 people found this review helpful
Zhejiang JAIFY Co., Ltd.
October 29, 2025
Received your feedback and evaluation. To ensure we provide you with better after-sales service, we recommend providing a detailed description of the after-sales issues to service.icsee@gmail.com. We will promptly assist you in resolving the problem. Wishing you a pleasant life.

DivisionBass Digital
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As of 08/07/23 this software has been unable to connect to the camera for 3 days. I can only think it uses a server that has gone offline. Did the developer's mother unplug it to put the vacuum in? I've tried all the so-called fixes and none work. It is not my network. It is yours. It started with notifications not working. Now the camera is always offline. Utterly appalling and unreliable. It also reset the camera position so it looks obvious that it is not working.
155 people found this review helpful
Zhejiang JAIFY Co., Ltd.
June 15, 2022
1. First check whether the power supply network of the device is normal: App My > Tools > Clear Cache 2, Update the latest version of the app; 3. (If the camera has a memory card installed) Take out the memory card first: if no card is in normal state, it needs to be replaced Memory card