Hello. We would like to follow up with you. If you would like a member of our team to reach out, please submit a request through our Self-Service Patient Support Portal located at https://dexcom-intl.custhelp.com/app/support_request/ Thank you.
Dexcom apps are classified as medical devices and we're required to test all mobile devices used with Dexcom systems. Here's a useful list of devices and apps that are currently compatible with Dexcom products https://www.dexcom.com/compatibility
We're sorry to hear that, thanks for letting us know about this issue. Please fill a Product Support request and we will get back to you https://dexcom-intl.custhelp.com/app/support_request/