65.1K reviews
Content rating
PEGI 3
1M+
Downloads
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About this app

We're excited to introduce our Vivacom application, delivering a complete overhaul to enhance your user experience. The My Vivacom mobile application provides a convenient, fast and pleasant user experience. Modern design, easier navigation, improved performance – created with the customer in mind.

The My Vivacom mobile application has a modern and clean interface that makes using the application intuitive and pleasant, and facilitates the management of mobile, internet and TV services:
- All services are now sorted by contract and invoice – so you can easily find what you are looking for. You can see the latest invoice immediately, with direct access to the payment page.
- Service management according to your needs – activation of roaming and additional packages, EON profile settings, devices, equipment and internet;
- Faster access to important information, such as mobile consumption and other main sections;
- Personalized offers completely online;
- Expanded support section for even faster assistance.

We appreciate your feedback! Share your impressions and suggestions to make the digital experience with Vivacom even better.

The My Vivacom mobile application is available to all Vivacom Bulgaria customers – with a postpaid, prepaid or business plan. It can be used with a mobile number or by registering with an email address.

Thank you for your trust!

The Vivacom team
Useful for every VIVACOM client! Everything about your services and bills.
Updated on
Oct 30, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info
  • This app may collect these data types
    Location, Personal info and 2 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

64K reviews
A Google user
July 4, 2019
The app does not refresh my current data usage. For the last 2 days is stuck on the same MB despite using the mobile internet all the time. Additionally, the app often freezes on white screen at launch and restarting it does not help. The biggest drawback is that there is no indication of how much EU roaming mobile data you have used - something which is vital to keep track of when you are abroad and want to avoid huge roaming data fees. Telenor's mobile app in comparison shows that easily..
28 people found this review helpful
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VIVACOM Bulgaria
July 5, 2019
Здравейте, информацията се обновява на определени интервали. Ако вече сте заредили страница с данните, следва да я обновите, за да видите актуалното състояние на МВ и минутите. Справка за оставащи МВ, може да правите през data.vivacom.bg Поздрави, Екип Обслужване на клиенти.
Mike Lawton
December 19, 2024
No total of credit showing anymore, so don't know what we have in the account. No auto text messages showing to alert when needs renewing. Three week instead of monthly so we do not know what day of the month to renew. Should be the same day of every month. Unable to go online with Vivacom to renew subscription once run out. Have to use other Internet access to renew. If pay in more credit this money disappears after three months if not used!
10 people found this review helpful
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Georgi Andreev
August 5, 2026
Went to open the app to pay my bill, I was forced to update. The UI started glitching like hell and nor the app nor the phone were usable for up to a minute... soon my contract will end with this company, their other products are awful nonstop issues, they fail to produce quality products and are only interested in milking their clients instead of creating a trusted clientbase. I have no idea how do they push anything into production. Poor change management, poor security controls in the app.
9 people found this review helpful
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VIVACOM Bulgaria
August 5, 2026
Здравейте! При затруднение с услугата може да се свържете с нас чрез контактната форма, за да направим проверка: https://www.vivacom.bg/bg/e-mail-contact. Поздрави, Екип Обслужване на клиенти

What’s new

My Vivacom 3.0.6
• Easier access to additional packages
• More up-to-date information for prepaid services
• Improved bills experience
• Improved app speed and stability

Update to the latest version of My Vivacom.