Tenda WiFi

Was working fine until I added additional extenders and decided to control access to my kids. Suddenly the WiFi became very slow, inaccessible on some devices. Tried to reset it but no luck. Reset all the extenders but unsuccessful as the app kept recognising my account. Had to setup again from a different phone. It was painful and stressful two days doing all this. Almost got to the point of replacing my mesh system with a different brand.

Recent update doesn't allow you to change names of nodes, so all of them are showing as "secondary node". Really not helpful. The app is as good as the product, which is pretty poor. C'mon Tenda - an app as simple as this should be easy to write. Get your act together. And it would be nice if your support team picked up the phone or answered emails. Very poor show all around

Very disappointed, after 12 months of working perfectly, my account has just "vanished". I've spent two days on Twitter trying to get technical help, the only response I can get is "sorry". My account, all my settings, vanished, no reason, no explanation and no choice but to go through my 30+ devices and add them all in again. The worst thing is that it could happen again. Avoid.